Descargas de libros de texto electrónicos Made to Serve: How manufacturers can compete through servitization and product service systems en español 9781118585313

Made to Serve: How manufacturers can compete through servitization and product service systems

Made to Serve: How manufacturers can compete through servitization and product service systems

by Timothy Baines, Howard Lightford

Editorial: Wiley
ISBN: 9781118585313
Número de páginas: 270
Formatos: pdf, ePub, mobi, fb2
Tamaño de archivo: 7 Mb
Fecha de publicación: 2020-05-26
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Descripción

‘Made to Serve is an indispensable guide for anyone considering moving their business from traditional product-based operations to service-based customer offerings. The book is filled with practical examples drawn from successful service businesses and explains the underlying philosophy needed to create and nurture a “service based” business. It is easy to read, as well as informative.’—Jon R. Greiner, DTM, President, JRG Consulting ‘Today, customers have a wide variety of high quality equipment to choose from ...