Descargar libro google Juran on Quality by Design: The New Steps for Planning Quality into Goods and Services

Juran on Quality by Design: The New Steps for Planning Quality into Goods and Services

Juran on Quality by Design: The New Steps for Planning Quality into Goods and Services

by J. M. Juran, Juran

Editorial: Free Press
ISBN: 9780029166833
Número de páginas: 538
Formatos: pdf, ePub, mobi, fb2
Tamaño de archivo: 14 Mb
Fecha de publicación: 2021-06-09
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Descripción

Building on the experiences of scores of companies and hundreds of managers, J.M. Juran, the world-renowned quality pioneer, presents a new, exhaustively comprehensive approach to planning, setting, and reaching quality goals. Employing three case examples which encompass the three major sectors of the economy — service, manufacturing, and support, he offers a practical plan for companies to achieve strategic, market-driven goals by following a structural approach to planning quality. Quality, according to Juran, has become a prerequisite for business success. He cites the loss of market share, failure of products, and waste as results of poor quality ...